The
New York City
Courthouse Information Kiosk
"This
kiosk is a highly positive and useful addition to the courthouse.
The
best thing the courts have ever done, fantastic!"
US Government Kiosk Evaluator
One of the
most ambitious projects ever undertaken by BLAZE inter.NET, the
NYC Courthouse Information Kiosk, aids the public in locating
courtrooms, justices, employees, services, and all information
relating to the courthouse.
Web Objective:
To create a stand-alone kiosk that will aid visitors to the NYC
courthouse located at 60 Centre Street in navigating its labrynth-like
interior. It is also pertinent that the kiosk can easily be used
by the disabled and the numerous members of the NYC Spanish-speaking
community.
The
Challenge: This project presented a challenge at virtually
every turn. Working with the government is a tricky proposition.
Mounds of red tape must be navigated and layers of management
needed to be consulted on every facet of the creative process.
Since the courthouse is such an old structure, legible records
and maps were impossible to find, and the architecture is so unique
that "half floors" had to be added to maps because of
the many different levels and balconies that were found on each
floor.
The
BLAZE inter. NET Solution:
It took over
six months of intensive programming, countless visits to the courthouse,
thousands of man-hours, planning and phone calls between the creative
team and the client to put this project together. It was well
worth it. The NYC Courthouse Information kiosk is the 8th wonder
of the world, or at least seems that way to the many people who
were part of it's construction.
The Kiosk
mixes full motion video, graphic, photos,
and interactivity with touch-screen technology to create
a truly unique and functional experience.
The
building's beautiful architecture and turn-of- the-century workmanship
provides wonderful content that inspired the BLAZE team. The colors
of the building and its physical characteristics were liberally
sprinkled throughout the kiosk. Backgrounds of many navigational
pages were created by photographing the extremely detailed artwork
that adorns the courthouse walls, floors and ceilings. The
Court Services page (seen above) uses photos of the ornate domed
ceiling in the courthouse's main vestibule to set the mood and
give the visitor a feeling of the sights awaiting them as they
enter the building.
The
creation of the kiosk maps was one of the most important and time-consuming
tasks. One of the main functions of the kiosk is to aid the visitor
in finding their way around the many courtrooms and offices in
this cavernous building. Despite only having old and faded maps
of the floor plans and with many of the areas being remodeled
over the years, the BLAZE staff did its best imitation of a fine
cartographer and hand restored each and every map.
Due to the
intricate floor plans, all maps had to be printable via a small
receipt printer in the front of the kiosk. This required all maps
to be duplicated in a smaller, printer-friendly format so that
legible results could be achieved.
One of the
most unique and challenging aspects of this project was the need
for the entire kiosk to be completely translated into Spanish.
All text, voice-overs and graphics were converted to Spanish by
several translators hired by BLAZE inter.NET and our bi-lingual
project manager.
Other special
features included a Braille keyboard and a headset for the hearing
impaired .
The
New York City Courthouse Information Kiosk
is on display at 60 Centre Street, NY, NY
in the main Courthouse lobby.
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