HOTRES.com
Rapidly becoming
one of the largest hotel reservation sites on the web, HOTRES.com
is a success story that BLAZE inter.NET is proud to be part of.
A fully functioning E-Commerce web site that provides information
on hotel room availability to thousands of people around the world.
HOTRES.com accepts reservations for available rooms and at tremendous
values for some of the most in-demand places in the world.
Web Objective:
To create an E-Commerce web site that will allow visitors to reserve
hotel rooms over the web at discount prices.
The
Challenge: Although
there were several hotel reservation networks already on the web,
the HOTRES.com management felt that they were too difficult to
navigate and not very easy to find what you were looking for,
it just took too long to make a reservation. HOTRES.com wanted
to change all that by creating a site so sophisticated in it's
programming that it would be extremely user-friendly for the HOTRES.com
staff to update and manage. More importantly, it would be a breath
of fresh air for the user, ushering them through a reservation
in just a few brief moments.
The BLAZE
inter. NET Solution:
The BLAZE inter.NET team, worked closely with HOTRES.com management
for months designing and refining the look and feel of the site.
A great deal of information had to be presented in the smallest
amount of space so a visitor could quickly and easily view their
options before making a reservation. Revision after revision was
performed until the entire process, from entering the site to
receiving a confirmation page, was reduced to only five pages.
Only then did both teams step back and agree that they had achieved
the perfect balance between simplicity and function. HOTRES.com
was now ready for programming.
Several months
were spent programming the very complicated code that makes the
behind-the-scenes magic that is HOTRES.com. Countless hours of
testing and program modifications were made until the program
was able to not only perform properly on its own, but more importantly,
to interface seamlessly with Cybercash, an online authorization
network that automatically approves or rejects each reservation
order in real time while the customer waits for their reservation
confirmation. Unlike many sites where the product being purchased
must be shipped, HOTRES.com gives the customer the product immediately
upon purchase in the form of a room voucher. This makes the programming
much more complicated. Other E-commerce sites can batch their
credit card orders and submit them for authorization hours after
the user has completed their end of the transaction . All that
is necessary is to make sure an order is approved prior to shipping
and that can be many hours or days in the future. HOTRES.com must
get the transaction approved or declined immediately; while the
client waits.
Because
intricacies such as this existed, a sophisticated back-end administration
area had to be built to allow the HOTRES.com staff access to all
databased information immediately. The HOTRES.com staff also needed
the ability to create, print and e-mail Cybercash reports
and database activity. These reports also had to be set to be
sent automatically on a daily basis as well as to interface with
the company's local database and accounting systems.
The site provides
a tremendous amount of information for the visitor; including
a full list of hotel amenities for each and every hotel in the
database. The administration area had to be created with many
different types of interfaces to allow the staff to make updates
on everything from hotel availability, to contact information,amenities,
room sizes, quality and countless other information that is made
available to users. Special java-based input programs were built
to allow the staff access to large amounts of data in a small
space.
Another
important feature of the site is the map area that gives the visitor
the ability to search for hotels in certain sections of a city
and then be instantly updated with the hotel name, address and
it's star rating. If a visitor wishes to receive more information
on a certain hotel, they can click on the hotel and they will
be presented with a detailed hotel information page.
Visit
the HOTRES.com Web site
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